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Shipping & Returns

 

Company Policy & Disclaimer

 

Many parts are for off-road use only. As with any racing activity, there are risks at performance modifications. All installations are at the customers own risk. JDMFresh holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using after market performance products. Some items listed are legal in California only for racing vehicles which may never be used upon a highway.

 

Product Listing & Pricing

 

JDMFresh strives for accuracy in all item descriptions, pictures, compatibility references, detailed specifications, pricing, links and any other product-related information listed or referenced on our website. Due to human error and other factors we cannot guarantee that all item information including descriptions, pictures and pricing or any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Titan Motorsports shall at its sole discretion have the right to refuse and/or cancel any order for said product and correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from MT Services are provided as resources to customers looking for additional information and/or professional opinion. MT Services does not assume responsibility for the claims and/or representations made on these or any other websites.

 

Refund Policy

 

Absolutely no refunds on turbo kits, intercoolers, wheels, exhaust systems, downpipes, brake kits, coil over kits, special orders or electronic parts. Waivers on this policy can be reviewed on an individual basis with our management staff. Store credit can be applied on item's that are 100% not used or mounted to the vehicle. 25% restocking fee applies. A 10% cancellation fee applies to ANY canceled order.

 

Returns Policy

 

No returns without a RMA (return material authorization). 25% restocking fee applies. A 10% cancellation fee applies to ANY canceled order. For custom projects where a deposit is required, we reserve the right to consider the project abandoned and retain said deposit if no communication is conducted within a 90 day period. Waivers on all fee's can be reviewed on an individual basis.

 

Backorders

 

Our goal is to always provide product and merchandise to you as soon as possible. Any items out of stock will be shipped to you immediately upon receiving it from the manufacturer. Special order items please allow extra delivery time, to prevent unnecessary delays please call in advance to verify if products are in stock.

 

Damaged Goods

 

All damages must be reported within 48 hrs of receiving shipment to our Customer Service Department at 408-827-1147. Email us @ sales@jdmfresh.com

 

Shipping Policy

 

There are times and circumstances when a customer would like to purchase a product and have it shipped to somewhere besides the address listed on their credit card statement. Our customer care representative will telephone you and ask that you either add a secondary shipping address or ship to your billing address as on the credit card.

 

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